Counselling provides an opportunity to talk with a trained and experienced person whose objectivity can help you understand both yourself and your situation in a new light. They offer empathic support and realistic encouragement as you try to find better ways to cope with and come to terms with what is troubling you.
People go to counselling for many reasons – perhaps because they are feeling depressed, anxious or out of control. But whatever the underlying cause, they come to counselling as a way of ‘fighting back’ and resolving what it is that is troubling them. This trouble may be:
- an unexpected crisis
- a period in which life lacks purpose
- a sense that work or career or relationships are going badly
- concerns over health
- a difficult experience from the past which is now getting in the way of the present and future
Telephone counselling provides a convenient solution for individuals unable (for whatever reason) to attend face-to-face counselling. Once the person has contacted the helpline, one of our counsellors will phone back at a time that is suitable. With a team of qualified and experienced counsellors available, we can provide specialist ‘at a distance’ counselling for a wide range of issues.
Much like telephone counselling, online counselling uses email correspondence to offer a convenient way of engaging in private and confidential dialogue with a counsellor.
Couple counselling is useful when a couple in a relationship needs to talk through their relationship past, present or future. It may be that they seek ways of improving the relationship, or how they can manage a separation constructively or how they can get over a break up. Whether individuals are married, living together, in a same-sex relationship, separated, divorced or single, our service can help people to deal with their relationship difficulties. The counsellor’s role is to listen, to encourage the individuals concerned to talk openly and to help them reach their own decisions about the best way forward.
INFORMATION AND ADVICE
People’s lives become complicated and stressful for a variety of reasons. Sometimes it is a struggle to cope with certain issues – issues that need some practical assistance, such as: financial or health difficulties; substance abuse; or legal problems. We provide information on some of these practical matters, endeavouring to either help ‘nip them in the bud’ or to enable people to resolve them themselves. In many cases the answer to a question can be given immediately over the telephone. Where this is not possible, the individual will be called back with the information within 24 hours.